GENERAL BOOKING TERMS

• It is mandatory for every guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
• PAN cards are not accepted as a valid ID card. Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges may be applicable.
• Pets are not allowed in the resort premises.
• Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
• Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
• In case of any reduction in the actual number of persons from the guaranteed number, the guaranteed number of persons will be charged.
• Wear comfortable clothes, footwear and carry sun cap. Swimming costumes are a must if you intent to use the pool and women should use shower cap when in pool.
• Avoid smoking in No smoking areas.
• No activity will be undertaken if any guest is found under the influence of Alcohol.
• Outside food strictly not permitted. Certain policies are booking specific and are informed to the customer while making the booking.
• Resort Standard Check-in time is 1300 hours IST and check-out time is 1100 hours.
• Applicable Taxes – Taxes are as applicable at the time of reservation.
• All standard policies pertaining to Resort/ hospitality industry are applicable, when specific reservation policy is not mentioned in the “Reservation Confirmation” document.

PAYMENT TERMS POLICY

Advance Payment to be made by wire transfer in favor of â Kaadgal Eco Tourism

NEFT DETAILS

Beneficiary Name: Kaadgal Eco Tourism

Beneficiary Account No. 4402000100017601

Bank Name & Branch Karnataka Bank, Kanakapura Branch IFSC Code KARB0000440

PAYMENT DETAILS

• Payment of 50% to be made in order to confirm the booking.
• The remaining Balance amount specified in the Booking Confirmation Guest shall pay before day of arrival.

Cancellation Policy

We would love to host you but in case your plans changes below cancellation charges will be applicable:

• If cancellations are made 7-15 days before the start date of the trip, 35% of total tour cost will be charged as cancellation fees.
• If cancellations are made within 2-7 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
• If cancellations are made within 0-1 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees
• In case of postpone of the event or tour 25% of the amount will be charged from total amount.

Please contact at bookings@kaadgalresort.com Or Call us on +91 9606555360 for any assistance. We look forward to welcoming your group at Kaadgal Resort.